Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Fifield Inn, we believe that betting and casino games should be enjoyed as entertainment only. Gambling should never be viewed as a way to make money or solve financial problems. The odds are always in favour of the house, and there is no guaranteed way to win. Only bet what you can afford to lose.
Age Verification
Gambling is only legal for persons aged 18 years and over in Great Britain. By accessing any betting or casino services through our website, you confirm that you are at least 18 years of age and meet all legal requirements in your jurisdiction.
If you are under 18, please do not use these services. If you are aware of anyone under 18 gambling, please report it to the UK Gambling Commission.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, help is available:
- Gambling with increasing amounts of money to achieve the desired excitement
- Repeatedly trying to cut back or stop gambling without success
- Becoming restless or irritable when attempting to reduce gambling
- Gambling as a way to escape problems or relieve stress
- Chasing losses by gambling more to win back lost money
- Hiding gambling activities or lying about the extent of gambling
- Borrowing money or spending savings to fund gambling
- Neglecting family, work, school, or other important responsibilities
- Experiencing relationship problems due to gambling
- Feeling guilty or ashamed about gambling habits
- Loss of interest in hobbies and social activities
Self-Help Tools & Responsible Gaming Features
William Hill and most reputable betting operators offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a chosen time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a set timeframe
- Reality Checks: Receive periodic notifications during gambling sessions to remind you how long you have been playing
- Time-Out: Take a break from your account for a set period (typically 24 hours to 6 weeks)
- Self-Exclusion: Permanently or temporarily close your account if you feel your gambling is out of control
These tools are available through your betting account settings. If you need assistance enabling these features, contact customer support.
Support & Help Organizations
If you or someone you know needs support, the following organizations offer free, confidential advice:
United Kingdom
- GamCare — Free counselling and support for problem gamblers
www.gamcare.org.uk | Phone: 0808 8020 133 (free and confidential) - GamStop — National self-exclusion scheme for online gambling in Great Britain
www.gamstop.co.uk - National Problem Gambling Clinic — NHS-funded specialist treatment
Phone: 020 7054 2000
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org | 1-800-GAMBLER - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help, Please Reach Out
There is no shame in asking for help. Problem gambling is a recognised condition, and support services are available to assist you. If you or someone close to you is struggling with gambling:
- Contact GamCare on 0808 8020 133 (free, confidential, 24/7)
- Register with GamStop for multi-operator self-exclusion across all UK online gambling sites
- Speak to your GP or contact the National Problem Gambling Clinic
- Reach out to a trusted friend or family member
Your wellbeing is important. Help is available, and recovery is possible.
Last updated: 2026. Fifield Inn is committed to promoting responsible gambling. For more information about William Hill's responsible gaming policies, visit their dedicated page or contact their customer support team.